Nationwide E-Bike Repair Services - We Pick Up & Deliver Your Bike

We are a UK-based electric mobility company providing expert repair services for e-bikes, conventional bikes, and e-scooters. Unlike standard bike repair garages, we are fully focused on both mechanical and electrical repairs, making us a specialised service provider rather than a general workshop.

Although our primary repair hub is located in Woking, Surrey, our services are available across the UK through convenient courier collection and delivery. This ensures that no matter where you are, our expertise is always within reach.

Think of us as your bike doctors, tell us the problem, and we’ll get your ride back to full health!

Specialized E-Bike Repairs for Mechanical & Electrical Issues

Our technicians are specially trained to follow the ins and outs of electric bicycles. They know the ins and outs of electric bicycles, including the different types of motors, controllers, sensors, and batteries E-Movement has to offer. Most traditional bicycle stores do not provide access to these components completely. You may not live within a reasonable distance from the workshop; however,

you can utilize our courier system, which picks up and drops your bicycle off following the completion of repair work. We provide fast and accurate diagnosis of issues and reliable advice to save time and money. From minor mechanical issues to major electrical repairs, we at E-Movement provide a complete service centre for all types of bikes and e-bikes, making our store your one-stop solution.

E-Movement has an extensive list of services, performing all types of repairs on electrical and mechanical components on electric bikes.

E-Bike Battery Repair and Rebuild UK

The issue of battery life on e-bikes is one that most e-bike owners have experienced at one point. Services provided by E-Movement include: Troubleshooting battery problems, replacing battery cells with top-grade cells. Complete rebuild of your complete battery for maximum output per cell. Adjust your Battery Management System (BMS) to increase cell life.

All of these service options are designed to improve or maintain your battery's life, improve distance per charge, and allow you to avoid costly new batteries.

E-Bike Motor Repair Services UK

The e-bike motor parts are among the most crucial pieces of equipment on an e-bike.

E-Movement's Repair Services Include:

• Motor diagnostics and troubleshooting
• Bearing replacements
• Internal motor repair
• Brose belt repair
• Firmware updates

This helps to maintain the proper functioning of the bicycle.

Electrical Troubleshooting for E-Bikes

Electrical malfunctions can have a huge negative impact on the operation of your e-bicycle.

We can assist with:

• Problems with the controller
• LCD display issues
• Wiring or connection issues
• Pedal assist sensor (PAS) issues
• Short circuit detection

E-Movement's expertise allows them to solve problems that many bike shops will be unable to.

General Bike Maintenance and Servicing In UK

Besides electrical repairs, we at E-Movement also handle all mechanical work for both electric and conventional bikes.

Our services include:

• Brake repair, replacement, and adjustment
• Gear adjustment and indexing
• Drivetrain repair and servicing
• Tyre replacement and installation
• Wheel truing and spoke replacement
• Chain cleaning, lubrication, and replacement
• Bottom bracket and crank servicing
• Suspension setup and basic servicing (where applicable)
• Complete safety inspections

From everyday tune-ups to full overhauls, we ensure your bike, electric or conventional, runs smoothly and safely.

How to Use Our Nationwide Courier Service for E-Bike Repairs

To use this facility simply:

• Email or WhatsApp to schedule your service
  
• Courier pick-up of your bike
  
• Supply your bike for repair
  
• Courier delivery your bike after service.
  

Customers in the UK who are not located nearby can still access our repair services at E-Movement without the need to travel. We offer remote service options; however, additional charges will apply.

E-Scooter Repairs and Maintenance - Electric Mobility Services for All

E-Movement is also an electric scooter repair facility and not only for e-bikes.

E-Scooter Repair Services Include:

• Electrical diagnostics
  
• Motor repair
  
• Battery service
  
• Mechanical repair

These services make them a versatile electric mobility service center.

Woking Workshop Walk-In Service

At E-Movement, we understand that bike issues can arise unexpectedly, and sometimes you need immediate assistance. That’s why we offer a convenient walk-in service at our Woking workshop. There's no need to make an appointment: simply drop by, and our skilled technicians will provide you with a thorough diagnostic service or handle your bike repairs on the spot.

Whether you're dealing with a minor issue or need urgent repairs, our team is always ready to help. We aim to get your bike back on the road quickly and efficiently, with no hassle. Our workshop is fully equipped to handle both mechanical and electrical repairs, so you can count on us for a comprehensive service.

If you need quick assistance, the Woking workshop is the place to go. No waiting, no appointment needed, just walk in, and we'll take care of everything!

Nationwide Courier E-Bike Repair Service UK

For customers not located in Woking, we provide a courier transport service.

To use this facility simply:

• Email or WhatsApp to schedule your service
• Courier pick-up of your bike
• Supply your bike for repair
• Courier delivers your bike after service.

Customers in the UK who are not located nearby can still access our repair services at E-Movement without the need to travel. We offer remote service options; however, additional charges will apply.

Repair Policy

Repair Disclaimer

1. Repairs will be carried out strictly in accordance with the agreed scope of work authorised by the customer.
   
2. Any faults, defects, or worn components identified but not approved for repair or replacement will remain the customer’s responsibility.
   
3. While we take all reasonable care and skill in carrying out repairs, no warranty is provided on components that have not been repaired or replaced.
   
4. The customer is responsible for ensuring the bike (scooter) is safe to use, including carrying out appropriate checks before riding.
   
5. We cannot accept responsibility for issues arising from misuse, normal wear and tear, or faults outside the agreed scope of work after the bicycle has been collected.
   

Tyres, Tubes & Consumables

1. Tyres, inner tubes, brake pads, chains and similar components are considered consumable items and are subject to normal wear and tear.
   
2. Punctures or air loss can occur due to road conditions, debris, rim or tyre condition, and are not covered under any workmanship warranty.
   
3. Where tyres or tubes are replaced or refitted as part of a repair, our responsibility is limited to correct installation.
   
4. We cannot guarantee against future punctures or failures caused by external factors or the condition of associated components (e.g. worn tyres, rims, or rim tape).
   

Tyre Removal & Refitting (Tight-Fit Tyres / Scooters)

1. Certain tyres, particularly on electric scooters and tight-fitting wheel assemblies, require significant force and specialised tools to remove and refit.
   
2. While we take all reasonable care, this process may result in minor cosmetic marks such as scratches or scuffs to rims, hubs, or surrounding components.
   
3. By authorising this work, the customer acknowledges and accepts the risk of such minor cosmetic damage as part of the repair process.
   
4. Minor cosmetic marking that may occur during tyre or tube removal/refitting, especially on tight or solid tyres, will not be considered damage arising from negligence, provided reasonable care has been taken.
   

Condition of Product & Related Faults

1. The product presented for repair may contain worn, aged, or damaged components. While we will carry out the agreed repairs with reasonable care and skill, we cannot guarantee the overall reliability of the product beyond the specific work undertaken.
   
2. Additional faults may become apparent during or after repair, particularly where components are worn or near the end of their service life. These are not related to our workmanship.
   
3. Repairs to one component may place additional stress on other existing parts, which may subsequently fail. Such failures are not covered unless directly caused by our workmanship.
   
4. We will advise where, in our opinion, other components are worn or may require attention; however, if these are not approved for repair or replacement, responsibility remains with the customer.
   

Limited Workmanship Warranty

1. We warrant that all repair work carried out by our workshop will be completed with reasonable care and skill.
   
2. If a fault arises as a direct result of our workmanship within [14 days] of collection, we will inspect the product and, where applicable, rectify the issue at no additional labour cost.
   
3. This warranty applies only to the specific work performed and does not cover:
   a. normal wear and tear
   b. misuse, accidents, or lack of maintenance
   c. faults in parts not repaired or replaced by us
   d. manufacturer defects in components (which remain subject to the manufacturer’s warranty, if applicable)
   
4. Any claim under this warranty must be reported within the stated period and the product be returned for our inspection.
   
5. Our warranty applies only to faults directly caused by our repair work and not to the general condition of the product.