e movement  |  SKU: troy-250W-1

Troy Pro

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Color: Black

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Electric bikes with throttle, speed limit exceeding 25kmh, or motor power above 250W are NOT road legal

Please familiarise yourself with all e-bike laws before making your purchase.

Care and Maintenance

General Care

  • This is not a toy
  • Only use in accordance with local regulations. Never use in unauthorised places.
  • The use of compatible protective gear is strongly recommended.
  • Regularly check the brakes, tyres, chain, pedals, fixtures and fittings.
  • Please make sure to pair the correct pedal (R & L) for your bikes. Mismatching and using force can damage and cross-thread.
  • Always use recommended tyre pressure
  • Minimum age recommended – 16 years
  • Ensure your e-bike stays charged by recharging the battery after each ride. If in store, charge at least once every three months.
  • Clean your bike thoroughly after each ride. Use a clean dry cloth to clean display, battery and motor. When cleaning your e-bike, use waterless wash or mild soapy water, avoiding high-pressure hoses.
  • Keep bike chain, cassette, brake pads / disc in clean condition. Always use the approved cleaners.
  • Recycle Only according to local rules
  • Only use recommended cleaners for your electric bike

Maintenance Guidelines

Remember that daily maintenance and cleaning is not a substitute for professional servicing. 

Given the complex nature of electric bikes, they need more care than regular bicycles, particularly their motor, battery, and electric systems. 

Clean your e-bike with a damp cloth after every ride, regardless of its duration to prevent dirt, dust, and grime from reducing efficiency component efficiency over time. Check the following:

  • Nuts and Bolts: During your daily cleaning routine, take the time to check all nuts and bolts to ensure they are secure. Vibrations from riding, especially on rough terrain, can cause these to loosen. Tightening them regularly prevents parts from falling off and ensures your ride remains safe and smooth.
  • Brake Pads/Discs: Check for wear and ensure they are functioning properly. Clean the brake assembly with some good brake cleaners and replace the brake pads if needed. Don’t wait for your bike service for replacing the brake pads 
  • Tyres and Rims: Inspect for signs of wear, punctures, or damage. Ensure tyre pressure is at the recommended level.
  • Spokes: Make sure they are tight and the wheels are true (straight).
  • Drivetrain: Keep the drivetrain well-lubricated.
  • Battery: Keep the battery partially charged and store it in a cool, dry place. Avoid storing the bike with a flat battery and charge the battery only with the correct charger. Ensure the charging port is dry using a dry cloth or air spray.

Tyre and Rim Maintenance

Given the varying rough conditions of local roads, it is particularly important to daily check your e-bike's tyres, rims and spokes. One of the major causes of broken spoke is the loose spoke, which is commonly due to a rough terrain and vibration. Examine the rims for any dents or cracks, and make sure the spokes are tight and the wheels are aligned. Loose spokes should be tightened immediately to avoid further damage and to ensure safe riding. 

Inspect the tyres for signs of wear, punctures, or damage. Ensure that the tyre pressure is at the recommended level for your bike.

Regular Servicing

Servicing Intervals

Your e-bike should undergo thorough servicing at least after 30 hours of ride or after riding 500 miles, whichever comes first. Regular servicing by a professional ensures that all components are functioning correctly, and any minor issues can be addressed before they become major problems.

Components Checked During Service

During the service, the following components should be checked or replaced:

  • Professional Cleaning: A deep clean of the entire bike.
  • Brake Pads and Discs: Check for wear and replace if necessary.
  • Derailleur, Cassette, and Chain: Clean, lubricate, and adjust or replace as needed.
  • Gear Shifter: Ensure smooth operation.
  • Rusted Nuts/Bolts: Remove and replace any rusted components.
  • Electrical Terminals: Clean all electrical connections.
  • Handle Alignment/Adjustment: Ensure proper alignment and adjustment.
  • Tyres, Rims, and Spokes: Inspect for wear and proper alignment.
  • Loose Terminals: Check and secure all loose electrical terminals.
  • Battery health check: Check for moist on the battery / terminal and wipe it with a dry cloth. Check that the seal is intact

Delivery and Shipping

  • Your bike will be delivered fully assembled within 2-4 days.
  • We take care to ensure its safe delivery, but please inspect it upon arrival for any scratches or imperfections, as shipping is insured.


Troy Pro – A Lightweight Step Through Electric Bike

We've upgraded our Troy e-bike to make it more efficient, and more powerful!

Whether it's the market-competitive price or the commute-specific features, E-Movement's Troy Pro is one affordable electric road bike you don’t want to miss.

What's New?

  • An upgraded, brighter, more spec-laden display
  • A more efficient motor
  • A stronger 480Wh Battery and a different charger
  • A disconnectable throttle
  • A front basket (optional)

Minimal, Accessible, and Efficient - Best for Daily Commuters

The step-through electric bike is made for road commuters in the UK who want to avoid all that traffic and noise. The frame is suitable for just anyone, no matter the tightness of their attire: you can just slide right in! Additionally, the minimum rider height for Troy is 5ft 2, so it’s suitable for those who can’t usually benefit from e-bikes due to their shorter stature.

Add Fun to Your Routines

Let Troy make your morning routine a little more fun.

When we say this pro rider ebike has an incredible range of features, we truly mean it. Possessing a chic step-through frame and a 250W motor from one of the world’s leading e-bike motor manufacturers, the design offers accessibility and efficiency. It’s available in a 17’’ frame manufactured from an aluminium alloy, giving it a sleek look and sturdy feel.

The new 480Wh battery is much more efficient than its predecessor's. And there are five levels of power assistance ranging from low to high – you’ll be thankful for that punchy boost on days you need to get somewhere quickly with this lightweight, step-through electric bike in the UK.

Commute with Convenience

What else? Shimano disc brakes for full control, a rear rack for carrying your belongings, and a step-through e bike that will serve you for a long time. With Troy, even the minute details are given full attention to providing a gratifying riding experience.

Even though it is as lightweight as 22 kg, it can carry up to a gross weight of 100 kg. If you’re moving to a more thrilling, carbon-smart routine, we recommend giving this buddy a try.

Make sure you treat the e-bike with care by regularly maintaining it. We don't recommend using it if you travel on bumpier trails and Troy has smoother tyres suitable for UK roads.


  • Brand
    e movement
  • Model
    Troy Pro
  • Motor Power
  • Minimum Height
  • Battery
    48V 10 Ah Removable
  • Water Resistance
    IP 65
  • Charger
    Input 100-240, Out put 42, 2 ah 2.1 mm connector, type “C”
  • Display
    Black and White - S866
  • Weight (kg)
  • Wheel size
    28x 1.95 inches
  • tyre type
    Road tyre
  • Inner tube
  • Front suspension
    Lockable / Hydraulic
  • Rear suspension
  • Throttle
    Yes / Optional
  • frame type
    Step through / Dutch type
  • Gears
    Shimano 7 S
  • Folding
  • Material
    Aluminium 6061
  • Colours
    Matt Black
  • Brakes
    Hydraulic Disc Brakes
  • Accessories/Kit provided
    front light, rear brake light, Lock, tool kit, stand, water bottle
  • Max Riders weight kg

Warranty Information

E-Movement Warranty Information

Please note that all of our electric bikes are only for your personal enjoyment and not for commercial use. 

If you use them for commercial purposes, like making deliveries, without informing us and purchasing a special warranty package, your warranty will be void.

Electric Bikes and Boards Warranty

All of our electric bikes come with a 

  • 1-year or 5000 miles standard warranty for electrical components, whichever comes first
  • 4-year or 20,000 miles warranty on the frame, whichever comes first.

The best part? We operate directly from UK, so you don’t have to wait for weeks to deal with it

The electric parts of the bike (motor, display, controller, sensors etc) are covered for one year warranty. The frame is under a 4-years warranty . Free accessories, any puncture, tyre, pedals are not under warranty.

Our electric skateboards come with a 6-month warranty for electrical components. Due to the nature of skateboarding sports, the board is not covered under warranty for damage, breakage etc.

Availability of Spare Parts

We stock all spares and maintenance parts for any of our products. In case a general component is not available, you can always get it from authorised stockists/ retailers.

How to Claim Warranty?

Customers can contact us directly from our website or at move@emovement.co.uk and we will handle warranty claims.

Terms and Conditions for Warranty

The warranty is void in following cases.

  • The product is not cared for in accordance to the Care and Maintenance guidelines on our website
  • The product has any water ingress into electronic parts. For example, from a pressure washer, riding in puddles etc.
  • The product has not been maintained, such as unchanged punctures, riding with loose/ missing parts or not cleaning/ lubricating your product periodically.
  • Misuse of the product.
  • Damage due to application of excessive force on threads, bolts and joints etc.
  • Service or modification of the e-bike by anyone other than an authorised partner.
  • Modification of the product, including changing/tampering with the factory settings on the display metre.

Please read the detailed version of Terms and Conditions before making a purchase


  • These products are not toys
  • Never use our products in unauthorised places. For example, e-bikes above 250W are not road legal. Please check local regulations about use of our products, safety equipment and age restrictions. Only use in accordance with local regulations.
  • Please avoid dangerous riding practices.
  • The use of compatible protective gear is strongly recommended. You are responsible for your own safety.
  • It is your responsibility to regularly check the brakes, tyres, chain, pedals of your product, and fixtures and fittings of your product.
  • Please make sure to pair the correct pedal (R & L) for your bikes. Mismatching and using force can damage and cross-thread the pedals, which the warranty does not cover. Please use the proper tutorials to insert the pedals which can be found on our video page. For clarity, your left and right are the same as the bike’s left and right, as if you were seated on the bike in a ready to ride position.
  • The recommended tyre pressure for fat tyres is 20-25 and slim tyres is 30-40 psi.
  • Minimum age recommended – 16 years
  • Max Weight Limits – 100 KG / 220 lbs
  • Recycle Only according to local rules


  • Please note that the battery’s range depends on battery, terrain, and rider’s weight and riding style.
  • Eco-miles are calculated with power to assist mode 1, with rider weight of 65 kg, in a temp of 25 C and on a flat surface, with ideal environments.
  • Servicing and repairs are by appointment only. Customers will have to drop the product themselves, and we can also arrange pick-up on request.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Customer Reviews

Based on 2 reviews
Geoffrey Gerrard
Excellent hill climbing

Bike was del-spot on time.
Only done 10.miles so far but
Very impressed with hill climbing ability as it is quite hilly in this area. Disappointed the bike does not come with full mud guards. I find the bike a little heavier than stated may be I'm not quite as strong as once was.


This Troy Bike from e movement is amazing. Step through frame is convenient for me due to my knees problems. The power is seriously awesome! Its speed, control and performance are next-level, especially at this price point. E movement team was really helpful to answer all my queries. Definitely recommended

Troy Pro - step through electric bike
e movement

Troy Pro

Brand: e movement
Model: Troy Pro
Motor Power: 250W
Minimum Rider's Height: ["5.2'"]
Battery: 48V 10 Ah Removable
Water and Dust Resistance: IP 65
Charger: Input 100-240, Out put 42, 2 ah 2.1 mm connector, type “C”
Display: Black and White - S866
Weight (kg): 22
Wheel size: 28x 1.95 inches
Tyre Type: Road tyre
Inner tube: Yes
Suspension System: Lockable / Hydraulic
Throttle: Yes / Optional
Frame Type: Step through / Dutch type
Gears: Shimano 7 S
Material: Aluminium 6061
Colours: Matt Black
Brakes: Hydraulic Disc Brakes


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